Frequently asked questions
Your window cleaning questions, answered
Everything people usually ask before booking, from how payments work to how we clean high windows safely.
- DBS-checked team
- Fully insured
- 24-hour guarantee
About our service
- Which areas do you cover?
- Our regular window cleaning rounds cover Selby, York, Goole, Sherburn in Elmet and the towns and villages in between, including Tadcaster, Snaith, Howden, Riccall, Cawood and Escrick. We take on commercial work right across Yorkshire.
- How much does window cleaning cost?
- It depends on the size of your home, how many windows you have and how often you would like them cleaned. Quotes are free and fixed. Our full house clean, covering windows, gutters, soffits and fascias, starts from £125.
- How often will you clean my windows?
- You choose every 4 weeks or every 8 weeks. We let you know the day before each clean.
- Do I need to be in?
- No. Just leave side gates unlocked on the day. We send a reminder the day before and payment is taken automatically.
- How do I pay?
- We use GoCardless, a secure Direct Debit service. Payment is taken after each clean and is covered by the Direct Debit Guarantee.
- What if I am not happy with a clean?
- Let us know within 24 hours and we will come back and put it right at no cost. That is our 24-hour satisfaction guarantee.
- Are you insured and DBS checked?
- Yes. We are fully insured and every member of our team is DBS checked.
- Do you use ladders?
- Rarely. We clean most windows from the ground using water-fed poles and purified water, which is safer and gives a streak-free finish.
- Do you clean commercial buildings?
- Yes. We clean offices, schools, care homes, hotels, warehouses, shops, apartment blocks and building sites, with contracts tailored to each building.
- I am an existing customer. How do I contact my window cleaner?
- Use our existing customer form and your message goes straight to your window cleaner, or call us.
Ready for windows you can actually see through?
Free, no-obligation quotes. Most are sent the same working day.